Child Care Resource & Referral (CCR&R)

Find the Best Child Care for You

What is CCR&R and how can it help your family?

Finding the right child care setting is an important decision. CCR&R Specialists can assist you find quality child care based on your family’s needs.  

Families receive information on what quality early learning looks like in a child care program. We encourage families to speak with providers on the phone, schedule a visit to speak with the teachers, and review licensing reports.  

We can also connect you with other community resources and programs in the community. This is a FREE service and families can access it as many times as needed.

Finding Child Care

1.

The Department of Children and Families (DCF) maintains a database of child care and early learning providers. 

Find a Provider
2.

If you are interested in receiving information, please complete the request for information form below and submit.

Request Assistance
3.

Call now with your questions: 321-249-2576

Call Us

How to Identify Quality Child Care

Identify what is important to your family

Factors families should consider:

Step 1

Location

Hours of Operation

Facility Type

Health and Safety Board

Size of Class

Availability of Transportation

Step 2

DO your research

Contact CCR&R and discuss what’s important to you. The CCR&R specialist can provide you with a list of providers that meet your family’s requirements.

Visit at least 3 providers

Observe and talk with teachers who should be caring, qualified, and well-organized

Ask for reference

Stay for at least 30 minutes, walk around, and look at the whole program

Step 3

Choose wisely

The right early learning program helps your child learn new skills and develop socially. Look for positive and caring relationships between teachers and children.

The CCR&R program is part of a statewide network funded by the Florida Division of Early Learning.

There are no fees or costs associated with CCR&R services. If you are asked to make a payment for any CCR&R services, please call the Florida Division of Early Learning at (866) 357-3239. To locate a CCR&R program in another state, call Child Care Aware at (800) 424-2426.

If you have concerns regarding your child’s care or wish to submit a complaint against a child care provider, our Child Care Resource & Referral staff can help you connect with the appropriate regulatory agency. To file concerns directly with the Florida Department of Children and Families. All families receiving Child Care Resource and Referral services will be contacted to complete a voluntary survey to gauge your customer service experience with our office. All responses are anonymous and confidential and will not affect your services.

Child care complaints

The CCR&R program is part of a statewide network funded by the Florida Division of Early Learning.

There are no fees or costs associated with CCR&R services. If you are asked to make a payment for any CCR&R services, please call the Florida Division of Early Learning at (866) 357-3239. To locate a CCR&R program in another state, call Child Care Aware at (800) 424-2426.

If you have concerns regarding your child’s care or wish to submit a complaint against a child care provider, our Child Care Resource & Referral staff can help you connect with the appropriate regulatory agency. To file concerns directly with the Florida Department of Children and Families. All families receiving Child Care Resource and Referral services will be contacted to complete a voluntary survey to gauge your customer service experience with our office. All responses are anonymous and confidential and will not affect your services.

Child care complaints

Abuse/Neglect complaints which pose an immediate threat to the health, safety, and well-being of a child must be reported within one (1) hour to the Florida Abuse Hotline and the local licensing authority, as applicable via phone, DCF online abuse reporting portal.

The Florida Abuse Hotline is: 1-800-962-2873.

All other reports will be processed within two (2) working days. A Friday report will be processed by Tuesday the following week.

report suspected child abuse

Abuse/Neglect complaints which pose an immediate threat to the health, safety, and well-being of a child must be reported within one (1) hour to the Florida Abuse Hotline and the local licensing authority, as applicable via phone, DCF online abuse reporting portal.

The Florida Abuse Hotline is: 1-800-962-2873.

All other reports will be processed within two (2) working days. A Friday report will be processed by Tuesday the following week.

report suspected child abuse